Hearing Aid Service and Repair in Mississauga, ON

Hearing aid technician opening a hearing device

If you’re dealing with a malfunctioning hearing aid, you might wonder, “Is there someone who does hearing aid repair near me?”

A major part of the ongoing service we provide at Port Credit Audiology & Hearing Aid Clinic is teaching patients about every aspect of their hearing devices, including some of the problems they will encounter with their device over time. Our hearing instrument specialists take the time to educate patients on the care and maintenance of their hearing aids, including cleaning, battery replacement, and simple troubleshooting steps.

Most people will get years of service from a hearing aid by simply keeping it clean and dry and bringing it to us for scheduled maintenance. However, when your hearing aids malfunction, do not perform as designed or are broken, we also provide hearing aid repairs.

Hearing Aid Repair by Port Credit Audiology

Vacuum Service

Port Credit Audiology is equipped with a vacuum designed to remove debris, such as wax, from your hearing aid microphones, vents and other parts. This will help ensure that sound remains clear and crisp.

Drying Service

Hearing aids sit in your ears all day which makes them prone to moisture buildup. Excessive moisture can sometimes lead to your hearing aids not working as well as they should. Your hearing aids will be placed in a drying chamber designed to draw out moisture, ensuring your hearing aids are working at their best.

Parts Replacement

Your Audiologist can change the small components of your hearing aids if they are unable to be cleaned or if they are found to be damaged.

Three of the Most Common Hearing Aid Repair Issues

An important part of owning a hearing aid and using it daily is proper cleaning and maintenance of the instrument. When you neglect this essential care, your hearing aids will require repair. Most hearing aid repairs are associated with one of three common issues:

  • Wax buildup within the delicate electronic components
  • Excessive moisture that leads to corrosion or shorting out
  • Broken components and loose wires from daily wear, dropping/stepping on the device, or faulty components

NOTE: Daily cleaning, avoiding moisture and performing frequent inspections to identify problems before they get worse can limit the necessity for and reduce the cost of hearing aid repairs.

A pair of hearing aids in charging case
Elder patient undergoing hearing aid test at Port Credit Audiology

Troubleshooting for Five Common Hearing Aid Problems


Hearing aids are made up of three main components: a microphone that detects sound, an amplifier to increase sound volume and a receiver to transmit sounds to your ear canal. When amplified sound boomerangs from the ear canal back to the microphone, you will experience feedback or whistling.


  • Make sure your device’s earmold or dome is properly inserted.
  • Check the volume and turn it down if it’s too loud.
  • Replace the wax filter, if applicable.
  • Address any excess buildup of cerumen or earwax.

Distorted/Weak Sound

Amplified sound is not coming through as strongly as it should or is distorted.


  • Make sure the batteries are specifically compatible with your device, free from dust and dirt and replaced if old or potentially not working well.
  • Give rechargeable models a good charge following manufacturer’s instructions.
  • Inspect the earmold for earwax or debris.
  • Check for moisture in the device and dry it using a hearing aid dryer, a dehumidifier or a gentle wiping of the hearing aid before letting it fully dry.
  • Look for a broken or loose receiver wire or tubing.

No Sound at All

You’re not hearing any sound from your device.


  • Make sure the device is turned on, the battery is installed and the microphone isn’t muted.
  • Replace the battery with a fresh one or ensure both the hearing aid and the charger are fully charged.
  • Look for a clogged earmold and clean it out as instructed by your hearing care provider.
  • Inspect the device for a disconnected receiver wire or acoustic tube.

Rapid Battery Drainage

If the hearing aid is left on for extended periods, the battery can lose charge more rapidly.


  • Turn hearing aids off when not in use, especially overnight.
  • Old batteries or poor-quality batteries drain faster as well.
  • Rechargeable devices last between three to four years and may need a professional checkup.

Device Not Connecting to Bluetooth

Many modern digital hearing aids are enhanced by Bluetooth connectivity, making it possible to stream music, phone calls, video conversations and other audio sent directly from a sound source to your hearing devices. When your device fails to connect with Bluetooth, you won’t be able to take advantage of these features.


  • Ensure that Bluetooth is active on both your hearing aid and the source device.
  • Confirm that the devices haven’t already paired, which may occur automatically.
  • Make sure your hearing aid and source device are within range for the connection to take place.
  • Check to see if you are missing wi-fi access or apps that are required for the source device to work.
  • Unpair other devices that may already be interfering with the pairing of your hearing aids to the source device.
  • Restart the pairing process following the instructions in the hearing aid manual.

Schedule a Hearing Aid Repair Appointment

Are your hearing aids broken or not performing as designed? To enjoy the advantages they provide for better hearing, a better quality of life and a more independent lifestyle, trust Port Credit Audiology & Hearing Aid Clinic to keep your hearing aids performing at their very best level.

Submit the adjacent form to schedule an appointment for troubleshooting, maintenance or hearing aid repair.

Don’t want to wait? Call us at: (905) 990-3755

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